Returns Policy

What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your item, you may return it within 30 days of purchase for a refund or exchange. All returned items must be unworn, unwashed, and have all original tags attached. Proof of purchase is required.

How do I return an item?
You can initiate a return by visiting our online portal at reitmanfashion.com. Follow the instructions to generate a return label. Pack your item securely, attach the label, and drop it off at the designated carrier location. Alternatively, you may return items in person at any of our retail locations.

Can I return sale items?
Yes, sale items can be returned within 30 days of purchase, provided they meet our return conditions. Proof of purchase is required.

How long does it take to process a return?
Once we receive your returned item, please allow 7-10 business days for processing. Refunds will be issued to the original payment method. Exchanges are subject to availability.

What if my item is defective or damaged?
If you receive a defective or damaged item, please contact us immediately through our online portal at reitmanfashion.com. We’ll gladly assist you with a replacement or refund.

Do you offer free returns?
We provide free returns for online purchases. Simply use the return label provided in your order confirmation. In-store returns are always free.

Can I return items without a receipt?
Returns without proof of purchase may be refunded as store credit at the current selling price.

What items are final sale?
Certain items, such as underwear, swimwear, and personalized products, are considered final sale and cannot be returned unless defective.

How do I check my return status?
You can track your return by logging into your account on reitmanfashion.com or using the tracking number provided on your return label.