Frequently Asked Questions

Orders & Shipping

How can I track my order?
You can track your order by logging into your account on reitmanfashion.com. A tracking number will be provided once your order ships.

What shipping methods are available?
We offer standard and express shipping options. Delivery times vary depending on your location.

Do you ship internationally?
Currently, we only ship within [country]. Please check reitmanfashion.com for updates on international shipping.

Can I modify or cancel my order?
Orders can only be modified or canceled if they haven’t been processed. Contact our team as soon as possible for assistance.

Returns & Exchanges

What is your return policy?
Items can be returned within 30 days of purchase, provided they are unworn and have original tags.

How do I return an item?
Returns can be initiated through your account on reitmanfashion.com. Follow the instructions to generate a return label.

When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your return.

Products & Sizing

How do I choose the right size?
Size guides are available on each product page. For further assistance, refer to our online sizing chart.

Are your products true to size?
Our sizing is designed to fit most body types. Check reviews for customer feedback on fit.

Payments & Promotions

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

How do I apply a promo code?
Enter your code at checkout to apply the discount. Terms and conditions apply.

Account & Technical Support

How do I reset my password?
Click “Forgot Password” on the login page and follow the instructions sent to your email.

Why can’t I access my account?
Ensure you’re using the correct email and password. If issues persist, contact our support team.

General Questions

Where can I find your latest collections?
New arrivals are updated regularly on reitmanfashion.com.

Do you offer gift cards?
Yes, e-gift cards are available for purchase online.

For more details, visit reitmanfashion.com.